Guides

Lufthansa delay compensation: how to claim under EU261

Lufthansa is a German airline, so EU261 covers its flights from Europe and its flights into Europe from anywhere in the world. On long-haul flights that can mean €600 per passenger.

When Lufthansa owes you compensation

• You arrived at your final destination 3 hours or more late.
• Your flight was cancelled less than 14 days before departure.
• You were denied boarding against your will, for example on an overbooked flight.

How much you can get

Per passenger. The exact amount depends on your route and how late you arrived. The free check works it out for you.

What if Lufthansa gives a reason?

Airlines only escape paying for truly extraordinary events. Technical problems and strikes by the airline’s own staff usually don’t count, even if that’s the reason they give. The free check tells you how strong your case is.

Claim it without the hassle

1. Check your flight for free and see how much you’re owed.
2. Get your claim kit for a flat €29: a ready claim letter written for your case, exactly where to send it, and an escalation letter if the airline says no.
3. Get paid by the airline. You keep all of it. If neither the claim nor the escalation works, we refund €24, so you only pay a €5 handling fee.

PaidForDelay is not affiliated with any airline. Airline names are used only to describe which flights this guide is about. This is general information, not legal advice.